Terms and Conditions
Last Updated: January 2, 2026
These Terms and Conditions (“Agreement”, “Terms”) govern your access to and use of the services, features, content and websites offered by VM Inbound and VM Business Solutions (“VM Inbound”, “we”, “us” or “our”), including but not limited to vminbound.com and any related sites or service portals (collectively, the “Site”), and any services or deliverables provided by VM Inbound (collectively, the “Services”). By accessing or using the Site or Services, you (“Client” or “you”) agree to be bound by these Terms.
1. Acceptance of Terms
By using this Site or engaging VM Inbound for Services, you agree to these Terms, the Privacy Policy located at https://vminbound.com/privacy-policy/, and any additional terms applicable to specific Services. If you do not agree with any part of these Terms, you must not use our Site or Services. Termly
2. Definitions
- Services: Digital marketing services, including but not limited to SEO, PPC campaign management, web design, social media management, lead generation, consulting, analytics, reporting, and other professional services.
- Deliverables: All reports, content, creative work, strategy documents, ad accounts, analytics dashboards, and other outputs VM Inbound provides.
- Client Materials: Information or content you provide to VM Inbound for use in delivering Services.
3. Scope of Services
VM Inbound agrees to provide Services as described in a separate Proposal, Scope of Work, Order Form, or similar document agreed to by both parties (“Service Documentation”). The Services provided shall strictly be limited to what is outlined in the Service Documentation, and any change requests must be agreed in writing.
4. Client Obligations
You agree to:
- Provide accurate and complete information needed for VM Inbound to deliver Services.
- Provide timely feedback, approvals, access to accounts, and any passwords or permissions reasonably required.
- Comply with third-party platform terms (e.g., Google Ads, Facebook Ads).
Failure to fulfill these obligations may delay delivery or negatively impact results.
5. Fees and Payment
- All fees are due according to the payment schedule outlined in your Service Documentation.
- Payments not received by their due date may result in suspension of Services.
- Fees are non-refundable unless otherwise agreed in writing.
- You are responsible for all applicable taxes.
6. Intellectual Property
- Except for your Client Materials, VM Inbound retains all rights, title, and interest in its pre-existing intellectual property and any proprietary methods, tools, or software used to deliver Services.
- Upon full payment, VM Inbound grants you a non-exclusive, non-transferable license to use deliverables created specifically for you.
- Use of any creative provided cannot be redistributed or resold to third parties without written consent.
7. Confidentiality
Each party agrees to keep the other’s confidential information secret and to not disclose it to any third party unless legally required. Confidential information does not include information that is publicly available.
8. Third-Party Tools and Platforms
Some Services may involve third-party platforms (e.g., Google, Meta, LinkedIn, analytics tools). You acknowledge that:
- VM Inbound relies on third-party systems over which it has no control.
- You must comply with third-party terms and conditions.
- VM Inbound is not liable for any changes, suspensions, limitations, or account closures imposed by these third parties.
9. Termination
Either party may terminate the Services by providing written notice. Upon termination:
- You remain liable for all accrued payments and any non-cancellable commitments.
- VM Inbound will provide transitional assistance at its discretion, subject to additional fees.
10. Disclaimers and Limitation of Liability
Disclaimer of Warranties: Services are provided “as is” and VM Inbound makes no warranties regarding outcomes, rankings, traffic, lead generation, or revenue. All forecasts or estimates are illustrative and not guaranteed.
Limitation of Liability: To the fullest extent permitted by law, VM Inbound’s total liability arising from this Agreement shall not exceed the amount you paid for the Services giving rise to the claim. VM Inbound is not liable for indirect, special, consequential, or punitive damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless VM Inbound against all losses, liabilities, claims, damages, and expenses arising out of your breach of this Agreement, misuse of Services, or violation of applicable laws.
12. Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of [State] without regard to conflict of laws principles. Any dispute shall be resolved through binding arbitration in [City, State], or through courts in that jurisdiction if arbitration is unenforceable.
13. Changes to Terms
VM Inbound may update these Terms at any time. Updated Terms will be effective immediately upon posting. Continued use of the Site or Services after changes constitutes acceptance of those changes.
14. Miscellaneous
- Entire Agreement: These Terms, your Service Documentation, and the Privacy Policy constitute the entire agreement.
- Severability: If any part is unenforceable, the remainder remains in effect.
- Assignment: You may not assign this Agreement without VM Inbound’s written consent.
15. Contact Information
If you have any questions about these Terms, contact:
VM Inbound / VM Business Solutions
Email: info@vminbound.com
Phone: (908) 376-9962
Website: vminbound.com
SMS Messaging Terms & Conditions
Last Updated: January 2,2026
These SMS Messaging Terms & Conditions (“SMS Terms”) govern participation in text message communications from VM Inbound / VM Business Solutions (“VM Inbound,” “we,” “us,” or “our”). By providing your mobile phone number and opting in, you agree to these SMS Terms, our Terms and Conditions, and our Privacy Policy located at: https://vminbound.com/privacy-policy/
1. SMS Program Description
By opting in, you consent to receive SMS and MMS messages from VM Inbound, which may include:
- Appointment confirmations and reminders
- Lead follow-ups and service communications
- Marketing messages, promotions, or offers
- Account updates or service notifications
Message content may vary based on your interaction with our business.
2. Opt-In Consent
By submitting your phone number through our website, forms, landing pages, chat, proposals, contracts, or other communication channels, you:
- Expressly consent to receive automated and non-automated text messages from VM Inbound
- Acknowledge that consent is not a condition of purchase
- Confirm you are the authorized user of the phone number provided
Consent may be collected via web forms, checkboxes, verbal confirmation, or written agreements.
3. Message Frequency
Message frequency may vary depending on your engagement, but typically ranges from 1–6 messages per month. Additional messages may be sent in response to inquiries, appointments, or active service engagements.
4. Message and Data Rates
Message and data rates may apply. VM Inbound is not responsible for charges incurred from your mobile carrier.
5. Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
- STOP – to cancel all SMS messages
- UNSUBSCRIBE – to opt out
- END – to terminate participation
After opting out, you may receive a final confirmation message, and no further messages will be sent unless you re-opt in.
6. Help Instructions
For assistance, reply:
- HELP – to receive contact information
You may also contact us directly at:
info@vminbound.com
(908) 376-9962
7. Supported Carriers
Our SMS program is supported by most major U.S. carriers. However, carriers are not liable for delayed or undelivered messages.
8. Privacy & Data Use
Your phone number and messaging data will be used in accordance with our Privacy Policy:
https://vminbound.com/privacy-policy/
We do not sell or share SMS opt-in data with third parties for their own marketing purposes.
9. Eligibility
You must be at least 18 years old to participate in our SMS program.
10. Service Availability & Disclaimer
SMS delivery is subject to:
- Carrier network availability
- Device compatibility
- Technical limitations
VM Inbound does not guarantee message delivery and is not responsible for delays, failures, or errors beyond our control.
11. Changes to SMS Terms
We may update these SMS Terms at any time. Updates will be posted on our website and become effective immediately upon posting. Continued participation in the SMS program constitutes acceptance of the revised terms.
12. Contact Information
For questions regarding these SMS Terms:
VM Inbound / VM Business Solutions
Website: https://vminbound.com
Email: info@vminbound.com
Phone: (908) 376-9962